Privacy Policy

Elfobox ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information obtained through the online contact form on our website.

1. Data Controller+

The personal data you provide through the contact form is processed by a company registered in Latvia. The data may also be processed by third-party service providers who act as data processors on our behalf. These third parties are contractually obligated to ensure the security and confidentiality of your data.

Data Controller details:

Company Name: MOON GIFTS SIA
Reg.No.: ____________
E-mail address: info@elfobox.eu

2. Personal Data We Collect

When you (being a customer representative) submit an online contact form on our website, we may collect the following personal data:

Name
Surname
Position
Contact information (e.g., email address, phone number)

3. Purpose of Data Collection

We collect your personal data for the following purposes:

Communication with you regarding your inquiries and requests.
Processing of inquiries and orders.
Preparation and provision of offers related to your requests.

4. Legal Basis for Processing

We process your personal data based on the following legal basis:

Consent: By submitting the contact form, you provide your consent for us to collect and process your personal data for the purposes outlined above.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or contractual obligations related to communication, inquiries, orders, and offers.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.
Right to Object: You have the right to object to the processing of your personal data in certain situations.
Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

7. Security of Personal Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the Internet or electronic storage method is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us by email: info@elfobox.eu